Assessment Billing
- Assessment due date: Annual assessments are due on July 1. The assessment for July 2026 through June 2027 is $330. This is the 18th consecutive year with no increase.
- Online payments: You may pay by credit card or electronic check (a small convenience fee applies) and view your account at https://app.townsq.io/login. First time users will need to register using your HPN HOA account number (found on your annual bill) or registered email.
- Townsq balance timing: Your online account balance will not show the 2026 assessment until 7/1/26, but you may submit payment before that date. Townsq payments are credited immediately.
- Check or bank bill pay: Make checks payable to Highland Park North HOA, include your address and account number, and mail payment to the address on your statement. Payments are posted and considered received on the date USPS delivers them. To avoid late payment, mail your check at least 10 days before the July 1 due date.
- Questions: Contact manager@hpnhoa.org if you have questions about your account.
PAYMENT OPTIONS
- Online payment (immediate credit) Electronic checks and Credit Cards: Go to townsq.io and click on Login, (upper right-hand corner of screen) and input your login credentials. You will have the ability to pay by ACH/E-check, Visa, MasterCard, Discover and American Express. You will also have the option to process a one-time payment or auto-bill pay (auto-bill pay is a recurring payment that processes automatically, based on the frequency you select).
E-Check/ACH $2.95 (flat fee)
AMEX, Visa, MasterCard, Discover $2.95 (flat fee) + 3.5% of the amount processed
Owners who choose the convenience of e-check and credit card payments are charged convenience fees by a third party which is not controlled by Highland Park North HOA. Convenience fees are subject to change and the current fee will be displayed at time of payment. If you are trying to register and do not know your account number, please email manager@hpnhoa.org or call 512-347-2894 during business hours.
- Mail your check, or money order 10 days prior to July 1 due date to ensure it is received on time. Make check payable to Highland Park North HOA to our payment processing center. List your property address and account number on the check to ensure proper processing. Mail to: Highland Park North HOA, PO Box 627, Kemp, TX 75143. Payments are posted and considered received on the date USPS delivers them
- Bill Pay from your bank/credit union with a due date set on or before July 1. Payable to Highland Park North HOA using the payment address above. Please be sure to include your HOA account number and property address. Payments are posted and considered received on the date USPS delivers the check.
- Direct Debit: This option allows you to set up direct debit withdrawal for assessments from a designated bank account. The Direct Debit Form should be completed and returned with a VOIDED check for processing (electronic copy is acceptable and form must be received prior to the 20th of the month for debit to begin the following month on the 9th). Mail the form and voided check to Associa, attn: A/R department, 1225 Alma Rd, Suite 100, Richardson, TX 75081; or email to csscdirectdebit@associa.us, subject: Homeowner Direct Debit Setup. Note that Direct Debit will only draft your current assessment amount.
COLLECTION POLICY
- Pay on time: Paying after the deadline can result in collection costs that far exceed the original $330 assessment. Payments are due on the 1st and if received after the 10th (10-day grace period), are considered late.
- Late charges: A $20 late fee and a $25 handling charge are added every 30 days to delinquent accounts. Amenity area access is suspended once an account is 30 days delinquent.
- Accounts over 60 days delinquent: These accounts will be referred to the attorney and may have a lien filed against the property. All attorney fees and collection costs are charged to the homeowner and can total several thousand dollars.
- Credit Requests: Due to recurring USPS delivery delays the past few years, the Board will only consider requests to credit Late Fees and Handling Charges on payments received late if the payment was postmarked at least 10 days prior to the July 1st due date.
PAYMENT PLANS
If you are unable to pay the full assessment by the due date, you may request a payment plan.
- Requesting a plan: Email manager@hpnhoa.org to request a payment plan. Indicate which option you want.
- Deadline: A signed agreement and first payment must be received by July 10 to avoid July late and handling charges.
- Plan fee: $40, plus $5 for each scheduled payment in the plan.
-
Due Date: Payments are due on the 1st of the Due Month and if received after the 10th, the payment plan is in default. Please see the Payment Plan agreement for all terms.
- Eligibility: If you defaulted on a payment plan within the last 2 years, you are NOT eligible for a plan this year unless the Board approves an exception.
- Annual setup required: Payment plans do not carry over from the previous year.
- Standard payment plan options:
| Option | Scheduled Payments | Fee | Payment | Due Months |
| Option 1 | 2 | $50 | $190.00 | Jul and Jan |
| Option 2 | 3 | $55 | $128.34 | Jul, Sep, Nov |
| Option 3 | 6 |
$70
|
$66.67 | Jul, Aug, Sep, Oct, Nov, Dec |
| Option 4* | 10 | $90 | $42.00 | Jul, Aug, Sep, Oct, Nov, Dec, Jan, Feb, Mar, Apr |
*Option 4 not available after July 10. The BOD must approve non-standard plans.
If you have any questions about your account, please open a request on Townsq or contact manager@hpnhoa.org or call 512-347-2894 during business hours. For assistance logging into Townsq or resetting a password, contact Townsq support at support@townsq.io or 844-281-1728