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Dues Payments

HPN HOA assessments (dues) are payable annually on July 1.  Annual statements are mailed in June to all homeowners at the address on file.  Receiving assessment payments on time helps the HOA maintain the common areas and provide improvements to the neighborhood.  Assessments are mandatory and late payment will result in monthly late and collection fees as well as loss of access to the pool and further collection actions being taken.  
  • Payments are credited as of the date the payment is received at the payment processing center.  
  • Payments must be received by the 10th day of the month to avoid late and handling fees. 
Payments for assessments and other fees can be submitted by several methods, listed below.
 

 
PAYMENT OPTIONS (no cost to homeowner)
  1. Mail your personal check, cashier’s check or money order payable to Highland Park North HOA to our payment processing center.  ​​Please allow 7-10 business days for mailing. List your property address and account number on the check to ensure proper processing.  Mail to: Highland Park North HOA, PO Box 627, Kemp, TX 75143
     
  2. Bill Pay from your bank/credit union: Set up a payment with your bank or credit union Bill Pay service payable to Highland Park North HOA using the payment address above. Please be sure to include your HOA account number and property address with your payment to ensure proper processing and allow 7-10 business days for delivery. 
     
  3. Direct Debit: This option allows you to set up direct debit withdrawal for assessments from a designated bank account. The Direct Debit Form should be completed and returned with a VOIDED check for processing (electronic copy is acceptable and form must be received prior to the 20th of the month for debit to begin the following month on the 9th). Mail the form and voided check to Associa, attn.: A/R department, 1225 Alma Rd, Suite 100, Richardson, TX 75081; or email to csscdirectdebit@associa.us, subject: Homeowner Direct Debit Setup.  Note that Direct Debit will only draft your current assessment amount.
 
ONLINE PAYMENT CONVENIENCE OPTION USING TOWNSQ (fee to third party)
  1. Online payments– Electronic checks and Credit Cards:  First, you must be registered at www.townsq.io to make an online payment. Click on Login and then Need to Register.  Second, you need to login to your account to make an online payment. Click on Login, (upper right-hand corner of screen) and input your login credentials.  You will have the ability to pay by ACH/E-check, Visa, MasterCard, Discover and American Express. You will also have the option to process a one-time payment or auto-bill pay (auto-bill pay is a recurring payment that processes automatically, based on the  frequency you select).  
    Method 1:  E-Check/ACH                                 $2.95 (flat fee)   
    Method 2:  AMEX, Visa, MasterCard, Discover   $2.95 (flat fee) + 3.5% of the amount processed  

    You may not submit a payment using a tablet or cellular device at this time. Convenience fees are third party processing fees and are not controlled by Highland Park North HOA. Convenience fees are subject to change and the current fee will be displayed at time of payment. If you need assistance registering or paying online, please contact Town Square at (844) 281-1728 or via email at support@townsq.io.  

 
Payment Plans
Payment Plans are available to homeowners who need to spread the payments of their assessments over a few months.  A payment plan fee of $45 is charged to set up a payment plan.   Payment plans must be signed before July 10 in order to avoid late and handling charges.  Please contact billing@hpnhoa.org for more information on Payment Plans. 
 

If you have any questions about your account, please contact Associa Hill Country Community Manager Cassandra Galloni at 512.347.3013 or Client Accounting at 512.347.2856 during business hours or reach out via our Contact Us form.