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Dues & Account

To view your account, please visit https://app.townsq.io/login
First time users will need to register using your HPN HOA account number (found on your annual bill)
 
HPN HOA assessments (dues) are payable annually on July 1.  Annual statements are mailed in June to all homeowners at the address on file.  Receiving assessment payments on time helps the HOA maintain the common areas and provide improvements to the neighborhood.  Assessments are mandatory and late payment will result in monthly late and collection fees as well as loss of access to the pool and further collection actions being taken.  
  • Payments are credited as of the date the payment is received at the payment processing center.  
  • Payments must be received by the 10th day of the month to avoid late and handling fees. 
  • In the event you do not receive your statement prior to the due date, payment is still due on the due date. 
Payments for assessments and other fees can be submitted by several methods, listed below.
 

 
PAYMENT OPTIONS (no cost to homeowner)
  1. Mail your personal check, cashier’s check or money order payable to Highland Park North HOA to our payment processing center.  ​​Please allow 7-10 business days for mailing. List your property address and account number on the check to ensure proper processing.  Mail to: Highland Park North HOA, PO Box 627, Kemp, TX 75143
     
  2. Bill Pay from your bank/credit union: Set up a payment with your bank or credit union Bill Pay service payable to Highland Park North HOA using the payment address above. Please be sure to include your HOA account number and property address with your payment to ensure proper processing and allow 7-10 business days for delivery. 
     
  3. Direct Debit: This option allows you to set up direct debit withdrawal for assessments from a designated bank account. The Direct Debit Form should be completed and returned with a VOIDED check for processing (electronic copy is acceptable and form must be received prior to the 20th of the month for debit to begin the following month on the 9th). Mail the form and voided check to Associa, attn: A/R department, 1225 Alma Rd, Suite 100, Richardson, TX 75081; or email to csscdirectdebit@associa.us, subject: Homeowner Direct Debit Setup.  Note that Direct Debit will only draft your current assessment amount.
 
ONLINE PAYMENT CONVENIENCE OPTION USING TOWNSQ (fee to third party)
  1. Online payments– Electronic checks and Credit Cards:  First, you must be registered at www.townsq.io to make an online payment. Click on Login and then Need to Register.  Second, you need to login to your account to make an online payment. Click on Login, (upper right-hand corner of screen) and input your login credentials.  You will have the ability to pay by ACH/E-check, Visa, MasterCard, Discover and American Express. You will also have the option to process a one-time payment or auto-bill pay (auto-bill pay is a recurring payment that processes automatically, based on the  frequency you select).  
    Method 1:  E-Check/ACH                                 $2.95 (flat fee)   
    Method 2:  AMEX, Visa, MasterCard, Discover   $2.95 (flat fee) + 3.5% of the amount processed  

    Owners who choose the convenience of e-check and credit card payments are charged convenience fees by a third party which is not controlled by Highland Park North HOA. Convenience fees are subject to change and the current fee will be displayed at time of payment. If you are trying to register and do not know your account number, please email manager@hpnhoa.org or call (512) 328-6100 during business hours.  

 
Payment Plans
Payment Plans are available to homeowners who need to spread the payments of their assessments over a few months. A payment plan fee of $45 is charged to set up a payment plan.   Payment plans must be signed before July 10 in order to avoid late and handling charges.  Please contact (512) 328-6100 or hillcountryclientaccounting@associa.us for more information on Payment Plans. 
 

If you have any questions about your account, please open a request on Townsq or contact manager@hpnhoa.org or call (512) 328-6100 during business hours